Client Access

Built on Experience

Trusted Credit & Collections Support

Northern Credit delivers professional credit and collection services designed to help Alaska businesses protect cash flow, reduce risk, and move forward with confidence.

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Services

Comprehensive Collections Services

We specialize in debt recovery. NCS consistently collects higher percentages than the national average utilizing our more than 30 years experience. We currently offer the following services for our Clients:

Client Web Access

Secure online access to account status, activity, and reporting.

Monthly Public Records Bulletin

Regular updates on relevant public records that impact collections.

Collection Letters & Notices

Professional written communication designed to prompt timely response.

Telephone Contact

Direct, compliant outreach to encourage resolution and payment.

Skip Tracing

Advanced methods to locate hard to reach debtors.

Pre-Collection Assignment

Early intervention services to resolve accounts before escalation.

Legal Action

Coordinated legal support when further action becomes necessary.

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About

Supporting Businesses Through Proven Processes

Northern Credit Services, Inc. (NCS) is a family owned and operated collection agency, serving the State of Alaska since 1987. We are licensed and bonded with offices in Ketchikan, Sitka, and a sales office in Juneau. NCS is affiliated with American Collectors Association (ACA) and Alaska Collectors Association.

We specialize in medical, bad checks, retail, commercial accounts, and judgments. Our staff is dedicated to providing the best quality collection service for businesses.

NCS holds to the collection philosophy that, “Not every consumer chooses to be in the situation in which they find themselves.” It is this philosophy which has helped to make NCS a respected business within our community and throughout the State of Alaska.

Mon-Fri: 8 AM – 4 pm
Sat-Sun: Closed

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Secure Online Visibility

Client Web Access

Clients have secure online access to view account activity, payment status, and reporting at any time. This portal provides transparency and real time insight, allowing businesses to stay informed and make confident decisions without waiting for updates.

Stay Informed Monthly

Monthly Public Records Bulletin

Northern Credit compiles and distributes a monthly bulletin highlighting relevant public records activity. This information helps clients stay aware of legal and financial developments that may impact collection efforts or recovery potential.

Professional Written Outreach

Collection Letters & Notices

Professionally written collection letters and notices are issued in compliance with all applicable regulations. These communications are designed to prompt timely responses while maintaining a respectful and professional tone that reflects well on your business.

Direct Account Communication

Telephone Contact

Direct telephone outreach is conducted by trained collection professionals using compliant and ethical practices. These conversations aim to resolve accounts efficiently while preserving professionalism and encouraging cooperative outcomes.

Locating Updated Contacts

Skip Tracing

When debtors are difficult to locate, Northern Credit uses proven skip tracing techniques to find updated contact information. This process improves recovery opportunities by re establishing communication channels that may otherwise be lost.

Early Resolution Support

Pre-Collection Assignment

Pre collection services offer an early intervention option before accounts advance to formal collection. This approach can help resolve balances more quickly while preserving customer relationships and minimizing escalation.

Escalation When Required

Legal Action

When necessary, Northern Credit coordinates legal action in partnership with qualified legal professionals. This service ensures accounts are handled appropriately while guiding clients through the process with clarity and experience.

Client Access